BC’s Office of the Human Rights Commissioner is committed to providing support to enable meaningful participation in the Inquiry to the fullest extent possible.

It can be challenging and painful to share experiences of witnessing or being targeted by hate incidents. Below we list a number of resources for those who may experience distress.

This list is not exhaustive and may not include the most appropriate resource to meet your needs. If you require assistance and don’t see a program here that’s right for you, please feel free to contact our Office for assistance by emailing inquiry@bchumanrights.ca. We strive to provide information or referrals in a timely manner to everyone who contacts us. You are also welcome to contact us to let us know of other useful resources that are not reflected in this list.

Crisis Intervention & Suicide Prevention Centre of BC

Description: Immediate access to barrier-free, non-judgmental, confidential support and follow-up through 24/7 phone lines and online services.

Call: 1-800-784-2433 (1-800-SUICIDE)
Chat: www.crisiscentrechat.ca

VictimLinkBC

Description: Toll-free, confidential, multilingual service available across B.C. and the Yukon 24 hours a day, 7 days a week.

Call or text: 1-800-563-0808
Email: VictimLinkBC@bc211.ca

310Mental Health Support

Description: Toll-free province-wide access to emotional support, information and resources specific to mental health, available 24/7.

Call: 310-Mental Health (310-6789) – no need to dial an area code
 

Alcohol & Drug Information and Referral Service

Description: Free, confidential information and referral services to British Columbians in need of support with any kind of substance use issue (alcohol or other drugs). Free, multilingual telephone assistance is available 24 hours a day, 7 days a week.

Call: 1-800-663-1441

KUU-US Crisis Line Society

Description: 24-hour crisis line for Indigenous adults, elders and youth: First Nations and Aboriginal Peoples helping First Nations and Aboriginal Peoples.

Call toll-free: 1-800-588-8717
Adults and Elders call:
250-723-4050
Children and Youth call: 250-723-2040
 

Indian Residential Schools Survivors Society

Description: Crisis support for Survivors, families and communities, offering emotional, mental, and spiritual support, available 24/7.

Call: 1-800-721-0066
 

Islamophobia hotline

Description: Free confidential legal advice if you feel that you have been discriminated against, harassed, or faced violence because you are Muslim or are perceived to be Muslim.

Call: 604-343-3828
 

S.U.C.C.E.S.S Chinese Help Lines

Description: Serves callers in the province of British Columbia who speak Mandarin or Cantonese.

For Cantonese, call: 604-270-8233
For Mandarin, call: 604-270-8222
 

Prideline (Gay and Lesbian Helpline)

Description: Peer support, information and referrals for anyone in BC, available weeknights (Monday to Friday) from 7:00 pm to 10:00 pm

Call: 1-800-566-1170
 

Trans Lifeline

Description: Grassroots hotline offering direct emotional and financial support to trans people in crisis: for the trans community, by the trans community.

Call: 1-877-330-6366
 

Battered Women’s Support Services (BWSS) Crisis Line

Description: Providing emotional support to women experiencing gender-based domestic violence and/or uncertainty during these difficult times. BWSS takes your calls from Monday to Sunday, 24 hours a day.

Call: 1-855-687-1868
Text: 604-652-1867
Email: intake@bwss.org
 

Seniors Distress Line

Description: free and confidential telephone support service for seniors, their caregivers or anyone concerned about a senior. Calls are answered 24 hours a day, 7 days a week by highly trained, non-judgmental and caring volunteers.

Call: 604-872-1234
 

Black Youth Helpline

Description: Professional, culturally relevant youth and family assessments and intervention

Call: 1-833 294 8650
 

Native Youth Crisis Hotline

Description: Answered by staff 24/7. Available throughout Canada and US.

Call: 1-877-209-1266
 

Kids Help Phone

Description: Canada-wide 24-hour bilingual counselling and information services for children and youth between 5 to 20 years old.  Services can be accessed via telephone, mobile app, and online.

Call: 1-800-668-6868